SmartPrint is excited to announce that they have yet again
made it to the prestigious Channel Daily News (CDN)
Top 100 Solution Provider ranking.
This year, the event was held again virtually and saw the release of the annual CDN Top 100 Solution Providers ranking, a listing of channel organizations that collectively generated more than $10 billion in revenue during 2020. The ranking is based on 2020 Canadian revenue figures provided by channel organizations between January and March 2021 in which ITWC makes every attempt to verify the numbers provided are accurate.
There was considerable movement in the ranking prompted by the move to remote work, a push to cloud solutions in support of digital transformation, and a series of mergers and acquisitions.
“We are proud to be recognized again in the Top 100. The Covid-19 Pandemic made doing business challenging for a number of our clients and we were happy to help them through 2020 supporting the essential services organization in Healthcare, Professional Services, Manufacturing and Higher Education with unrivalled Managed Print Services. We developed some creative new offerings to support our clients' Work From Home employees, and we pivoted our team to increase our focus to our Intelligent Workflow cloud solutions helping our clients to keep their business processes on track with digital transformation. 2020 was a challenging year but we feel really good about what we were able to accomplish in supporting our clients” said Rob Farrell, VP Sales & Marketing.
Darren Ranney, Operations Manager said “It’s great to be included in the Top 100 again. Our consistent growth year over year speaks volumes to our commitment in delivering the unmatched proactive service our clients rely on to keep their businesses running. We go beyond the standard internal tracking metrics by leveraging NPS (Net Promoter Score) to survey clients after each and every onsite call we perform. Proudly, SmartPrint has gained World Class NPS status with an annual score of 95 in 2020 and consistent improvement over 10 years of direct feedback. It’s easy to say you’re good, but it’s what your clients say that really matters”.
“The release of the Top 100 Solution Provider ranking acknowledges the companies that are thriving financially, but we also wanted to shine a spotlight on innovation and new approaches. The Channel Innovation Awards are important recognition for companies, regardless of size, who develop breakthrough solutions, seek niche opportunities, and break new ground in serving partners and customers. Both are important recognition to support the channel,” said Fawn Annan, CEO, ITWC.
SmartPrint is the leading Managed Print Services (MPS) firm in Canada working with large corporate clients with 100+ employees to enable them to outsource the management of their office printing and imaging devices. The goal of our managed print services program is to drive down cost, maximize efficiency and secure the print infrastructure within our clients’ organizations. Our vertically focused expertise provides custom-tailored solutions to each of our client’s unique challenges.
SmartPrint helps clients gain control of their complex print environments by assessing, managing and optimizing print with a managed print service program that includes design, implementation, remote monitoring, onsite support, reporting, and device management. We use state of the art remote monitoring tools, systems and an advanced services/technical team to provide clients with industry leading uptime for their clients print environments. SmartPrint helps our clients implement simple, integrated software solutions that improve document workflow, security and overall user efficiency.
To find out more about SmartPrint, please explore our website: www.smartprint.com
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